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Systems may be damaged if not powered off prior to disconnecting or reconnecting
PS/2 port devices. With serial connections no damage will occur, but Windows may
require that the system be rebooted to detect a new serial device. USB devices
are designed to be "hot-swapped" so you may safely connect and disconnect USB
touchpads with system power on.
-
Cirque's touchpads utilize a very specific serial-to-PS/2 adapter. If you do not
already have one,
contact technical support to request a
serial-to-PS/2 adapter that will function with your device.
-
Cirque touchpads that were designed with connectivity as ADB, serial, PS/2 or
combo serial-PS/2 devices can NOT be converted to USB. Hence Cirque has
developed USB-only devices; view our current product line.
-
Cirque touchpads that were designed with USB connectivity can NOT be converted
to serial or PS/2 devices. Please view our current product line.
-
a. Correct driver version required
Two factors
determine driver requirements:
- OS version (e.g. Windows 95, 98, 2000, NT, ME or XP; Mac; Other).
- Touchpad model (i.e. new chipset vs. legacy/old chipset).
To determine the proper driver and access specific instructions such as
correct driver version, known issues (if any), and driver installation
instructions; please go to the driver download area to access specific
information for your system.
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b. Conflicting hardware issues (common on
laptops)
GlidePoint® touchpads are Microsoft mouse compatible. So in
a standard mouse mode, the touchpad may typically share a port with another
pointing device (for example, on a laptop system, the touchpad can be connected
to the PS/2 port while the internal pointer is also connected through the PS/2
port).
However, with the GlidePoint® driver installed, Cirque's touchpad changes
from being in a standard mouse mode to becoming a touchpad device. In this
situation, it will not coexist with another piece of hardware.
To solve this issue, move Cirque's touchpad to an alternate connection point.
Shut down the system, remove the serial-to-PS/2 port adapter from the touchpad
cable, and then reconnect the touchpad though the serial port. Now, reinstall
the GlidePoint® driver.
Most laptops ship with their built-in pointing device connected internally to
the PS/2 port. Several procedures resolve this type of conflict; some may
require assistance from the manufacturer of your laptop:
- Enable your BIOS to automatically disable the internal pointing device when
the touchpad is detected on the external PS/2 port.
- Disable the internal pointer in your BIOS.
- Connect the touchpad to a serial port (remove the PS/2 adapter).
- You may need a Cirque USB product for your OS: 98, 2000, ME*, XP.
Note: Cirque Cruise Cat®, Cirque Smart Cat® and Cirque Easy Cat® USB
touchpads are the only Cirque products supported under Windows ME, as shipped
utilizing native Windows HID compliant mouse drivers.
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c. Conflicting software issues
Windows won't
support two mouse device drivers simultaneously. If other pointing device
software is installed, the non-GlidePoint® driver may be safely removed, without
loss of control from the existing/internal mouse.
To remove the
non-GlidePoint® driver from your laptop (you will not lose the ability to use
your existing/internal mouse):
- START > SETTINGS > CONTROL PANEL > ADD/REMOVE PROGRAMS.
- Scroll down until you find the pointing device software for your laptop.
- Double-click on the item to begin removing the software.
This will remove the existing/internal mouse software, which will allow
GlidePoint® software to load properly. GlidePoint® software will control both
devices. To adjust the speed setting individually, go to the GENERAL tab (or
DEVICES tab for current drivers) and click on the CHOOSE A DEVICE TO CUSTOMIZE
drop-down menu.
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d. Windows XP: drivers and other compatibility
issues
These products are NOT fully supported under Windows XP or
Vista:
- Touch-N-Tap (part number GPB120)
- GlidePoint® Portable (part number GPP100)
- GlidePoint® Desktop (part number GDB220)
- Touchpad 2 (part number GDB400)
- Cirque Smart Cat® (part number GDB410, manufactured before 1999)
- Cirque Power Cat (part number GDB450)
- Professional Keyboard (part number GKB320)
- Wave Keyboard (part number GKB330)
- Wave Keyboard II (part number GKB340)
- Cirque Input Center (part number CIC360)
These products function
with limited support using GlidePoint® driver 2.6:
- Touchpad 2 (part number GDB400)
- Cirque Smart Cat® (part number GDB410, manufactured before 1999)
- Cirque Power Cat (part number GDB450)
- Wave Keyboard II (part number GKB340)
- Cirque Input Center (part number CIC360)
All Cirque touchpads are designed as Microsoft-compatible mice—this means
they are hardware-compatible and will function on any version of Windows as a
standard two-button serial or PS/2 port mouse without the installation of
GlidePoint® drivers. If you own a Cirque product which does not have drivers
available for your Windows operating system, you may still use the product in
its baseline compatible mode.
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e. Windows ME: known issues with installation of newer
GlidePoint® drivers
If a Cirque touchpad is connected to the serial
port of a Windows ME system before the installation of GlidePoint® drivers, the
system may fail to boot properly.
- To make the system identify the touchpad as a standard mouse:
- Disconnect the serial port touchpad prior to powering-on the system.
- After startup (with Windows ME fully loaded) connect to the serial port.
CONTROL PANEL > ADD HARDWARE. Run the Wizard.
Alternately, you
may try the following steps to install the software:
- Shut down the computer and disconnect the touchpad device.
- Install the GlidePoint® drivers.
- Shut down the system and connect the touchpad.
Or, avoid the issue
with serial port installation completely by connecting to the PS/2 port using
Cirque's serial-to-PS/2 adapter.
Windows ME inherent shutdown problems
can be exaggerated by the installation of GlidePoint® drivers. If you experience
this problem the only solution may be to uninstall the Touchpad drivers. Windows
ME has difficulty with the application glidew32.exe, and does not always close
the application properly during a shut down procedure. Ending the task of
glidew32.exe prior to initiating a shut down is one method of bypassing Windows
ME shut down difficulties. If you experience these issues, uninstall the
GlidePoint® software and use your touchpad as a standard mouse replacement.
Using the native drivers provided by ME, the touchpad will function in default
mode. We recommend connection via the PS/2 port on ME.
Testing at Cirque has revealed operations with Windows ME that are far
different from Windows 95, 98, 2000, NT or XP. Microsoft appears to have made
changes to support its own hardware peripherals. Some of the current problems
experienced with our product have been tested with other manufacturers'
products, with similar results. These results vary by fresh install, upgrade,
with/without the Cirque device attached, with/without the Windows 98 drivers
installed. At this point, Cirque is not making any projections regarding a fully
ME-supported software release.
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f. Windows ME: steps to solve ME issues
First,
remove all drivers for pointing devices/mice from Device Manager:
- START > SETTINGS > CONTROL PANEL > ADD/REMOVE PROGRAMS.
- REMOVE any pointing device software (GlidePoint®, Logitech, MS, etc.).
- Close ADD/REMOVE PROGRAMS.
- SEARCH your system for "glide"; delete these files, including .INF files.
- SEARCH for "cirque" and oem*.Inf; delete these files, including .PNF files.
- START > SETTINGS > CONTROL PANEL > DEVICE MANAGER.
- Remove everything listed under "Mouse" and "Other Devices".
Second, shut down and disconnect any pointing device hardware:
- Press CTRL + ESC to SHUT DOWN (use ARROWS and ENTER to navigate).
- Disconnect any and all pointing devices/mice.
Third, remove
remaining pointing device drivers in Safe Mode:
- Press the F8 key while powering on the computer.
- If you are given a warning screen about Safe Mode, press ENTER.
- Press CTRL + ESC.
- Use ARROW KEYS to go up to SETTINGS.
- Use the RIGHT ARROW KEY to expand SETTINGS.
- Highlight CONTROL PANEL, press ENTER.
- Use the ARROW KEYS to navigate to SYSTEM. If you can not see different items
highlighting as you hit the ARROW KEYS, press TAB, and then try the ARROWS
again. Continue to press TAB or ARROWS until you see movement.
- Navigate into the DEVICE MANAGER (tab at top).
- Using TAB and ARROW KEYS, navigate down to MOUSE.
- Press either the RIGHT ARROW KEY or the + KEY to see the mice listed.
- Press DELETE.
When the screen says you are going to remove the
device, first note the device name carefully. If it's a mouse, hit ENTER. If
it's not a mouse, hit ESC.
Finally, shut down and reconnect the Cirque touchpad:
- Press CTRL + ESC.
- Use ARROW KEYS to navigate to SHUT DOWN and press ENTER.
- Using ARROW KEYS, select the button next to "Shut down the computer?"
- Press ENTER.
- Reconnect the Cirque touchpad.
- Start the computer and Windows as normal.
- START > PROGRAMS > ACCESSORIES > SYSTEM TOOLS > SCANDISK.
- After running ScanDisk, install the GlidePoint® software.
- Allow the system to RESTART.
- Check the MOUSE in your CONTROL PANEL to verify touchpad installation.
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g. "Digital Signature Not Found" when installing on Windows
2000 or XP
Cirque products that support Windows 2000 or XP with
GlidePoint® driver version 2.6 will display an error message during
installation. To install the GlidePoint® 2.6 version, simply choose the CONTINUE
option regardless of Windows' default warning message. Currently the 2.6 driver
release "developed for Windows 2000 compatibility" is not WHQL (Windows Hardware
Quality Labs)-certified, hence Windows will display this warning message during
install (perhaps several times).
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h. With driver 1.08, my system reports "kernel processor usage
is 100%"
The method that this version of GlidePoint® software
utilizes to interact with Windows 95 or 98 may cause a memory-test to be
misreported. Neither the Cirque touchpad nor the GlidePoint® 1.08 driver
utilizes the amount of system resources reported. The actual typical usage
ranges from 2% to 5% when the touchpad is in use. This misreported memory report
is typically "cosmetic."
Our conclusion regarding the cause of this issue is that some computer
systems may not properly go into power-saving modes, if the method to determine
an idle state is system usage.
In no way does the GlidePoint® 1.08 software cause any performance
degradation other than the 2% to 5% actual usage mentioned above. This version
of GlidePoint® software is ready to interpret data from the touchpad at any
point, and in doing so sends a "hook" out that will allow it to respond
instantly to a request by the operating system. Windows will latch onto this
hook with all available resources when a memory test is initiated. The
GlidePoint® device does not hold onto these resources.
GlidePoint® driver version 2.6 was developed for Windows 2000 and XP
support. Version 2.6 is backward-compatible for most Cirque touchpads on Windows
95, NT and 98. The miss-reported memory usage is not present in this version.
Note Some Cirque devices are not fully supported by the GlidePoint® 2.6
driver. View the information in the driver download area pertinent to your
specific hardware. All previous versions of GlidePoint® software, or other input
device software (e.g. Microsoft Intellipoint, Logitech Mouseware, Kensington
Mouseworks, etc.), must be uninstalled and removed prior to installing version
2.6 software if you choose to update.
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j. Instructions to remove and reinstall GlidePoint®
software
- START > SETTINGS > CONTROL PANEL > ADD/REMOVE PROGRAMS.
- Follow the instructions in your touchpad's user manual.
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-
Such issues may occur with a PS/2 port conflict. When
GlidePoint® drivers are installed, the touchpad's communication method changes
from "standard" to "extended" mode. In "extended" mode, the touchpad sends a
larger data packet, and sends the packet more quickly. This is not the same
method used by the other PS/2 integrated components. To resolve this issue you
may do any of the following:
- Move the touchpad to the serial port (power-off prior to the exchange).
- Uninstall GlidePoint® software to use the touchpad in a compatible mode.
- Install a USB touchpad instead (serial & PS/2 can't be converted to
USB).
-
Most laptops ship with the built-in pointing device connected internally to the
PS/2 port. Several methods resolve this type of conflict (some may require that
you check with the manufacturer of your laptop PC for assistance):
- Enable the feature in your BIOS to automatically disable the internal
pointing device when a touchpad is detected on the external PS/2 port.
- Disable the internal pointer in your BIOS to disable it completely.
- Connect the Cirque touchpad to a serial port.
- Purchase a USB touchpad for supported OS: Windows 98/2000/ME/XP. (Currently
the Cirque Easy Cat® USB is the only Cirque product supported under ME, as
shipped utilizing native Windows HID compliant mouse drivers.) Windows will not
support two device drivers. If other pointing device software is installed, the
non-GlidePoint® driver may be safely removed without loss of control from the
internal device. To remove the software:
- START > SETTINGS > CONTROL PANEL > ADD/REMOVE PROGRAMS.
- Scroll down the list to find the pointing device software for your laptop.
(You will not lose the ability to use your mouse).
- Double-click on the item to begin removing the software.
Now the
GlidePoint® software will load properly, and control both devices. To adjust the
speed setting individually, go to the GENERAL tab (or DEVICES tab for current
drivers) and click on CHOOSE A DEVICE TO CUSTOMIZE.
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-
Most laptops have a feature in their BIOS to disable the internal pointing
device if an external pointing device is connected. This allows an external
input device to function without interference from the built-in device.
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IBM ThinkPads typically ship with the serial port disabled, in order to enable
the infrared port. To enable serial, refer to the ThinkPad's manual.
Most IBM ThinkPads have only one external PS/2 port. To enable an
external keyboard and/or touchpad, you must acquire a proprietary PS/2 splitter
provided by IBM directly.
Note: Cirque does not support port replicators or adapters. Optimal
configuration on these systems is serial or USB port connection.
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Some Toshiba laptops ship with Toshiba Mouse Control installed for the internal
pointing device. Windows will not support two device drivers. However this
driver may be safely removed, without loss of control of the internal device. To
remove this software, view #2-C above.
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Currently, the Cirque Easy Cat® for USB (part number GP160U-xxxx) is our only
touchpad designed to be fully supported on the Macintosh platform. Cirque Easy
Cat® USB requires Mac OS 8.5 or later. The vertical scrolling feature requires
Mac OS X or later to function without third party driver software.
The Cirque Smart Cat® USB (GP410U-xxxx) and Cirque Smart Cat Pro® USB
(GP415U-xxxx) will work on a Macintosh as plug-and-play touchpads, but neither
device was designed for the Mac platform, and neither is recommended for use
with Mac. These devices' drivers are designed solely for operation on Windows
systems. Cirque Easy Cat® USB (GP160U-xxxx) and Cirque Smart Cat® USB
(GP410U-xxxx) are currently the only products specifically recommend for
Macintosh users —without GlidePoint® drivers installed. Cirque has not
developed, and has no plans to develop, GlidePoint® software for USB products
for Macintosh. Advanced features will not be available on Macintosh.
Cirque's GlidePoint® Desktop for Mac (part number GDA230) has been
discontinued for several years; it is only supported on Mac OS 7.0-8.0.
Cirque products for USB can NOT be adapted to ADB, PS/2, or serial port
connections. They are specifically designed to be USB only. Again, only the
Cirque Easy Cat® for USB is designed to be fully supported by Mac.
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Cirque desktop touchpads are designed to be compatible with Windows operating
systems only.
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- CLICK LOCK enables the programmed button to lock onto an object (icon, text,
etc.) and maintain the lock until the button is pressed again.
- HORIZONTAL ONLY restricts movement to the X-plane when the button is pushed;
cursor will only move left/right until the button is pushed again.
- VERTICAL ONLY restricts movement to the Y-plane after the button is pushed;
cursor will only move up/down until the button is pushed again.
- SLOW MODE allows the cursor speed to be greatly reduced for precise
movements; normal motion resumes when the button is pressed again.
- CLOSE APPLICATION closes the currently active window.
- MAXIMIZE WINDOW maximizes the currently active window.
- MINIMIZE WINDOW minimizes the currently active window.
- RESTORE WINDOW returns the active window to its previous state.
- WINDOW CENTER moves cursor to the center of the active window.
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-
The sounds you hear after installing the software are designed to give you
audible feedback, similar to clicks you hear when pressing mouse buttons. Sounds
can be disabled in MOUSE PROPERTIES > OPTIONS.
The audible feedback from GlidePoint® drivers utilizes the system
speaker, run by the motherboard. Some computer manufacturers disable the system
speaker or connect it via the sound card, which prevents the sound from coming
through your computer. Because .wav files are needed to play sounds through your
sound card (which consumes more system resources), Cirque chose to use the
system speaker for the sake of speed.
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GlideExtend® allows you to keep an item selected (when dragging an item or
selecting text) when you reach the edge of the touchpad. You will have three
seconds to reposition your finger after reaching the edge of the touchpad. The
Drag Lock feature keeps an item selected until you tap on the touchpad a second
time.
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Autojumps are designed to move the pointer to a predetermined location when you
open a new window.
- NO AUTO JUMP is the default setting, which leaves the cursor at its current
position regardless of the active window.
- DEFAULT BUTTON makes the cursor jump to the default button—the one usually
highlighted when you open a window.
- SYSTEM MENU BOX makes the cursor will jump to the System Menu Box, which is
located on the top left hand side of most windows.
- WINDOW CENTER makes the cursor will jump to the center of a window when it
is opened.
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-
In MOUSE PROPERTIES, click on MOTION. On this page you will notice settings for
RELATIVE SPEED and ACCELERATION. RELATIVE SPEED increases or decreases pointer
movement in relation to how far your finger moves across the touchpad.
ACCELERATION increases or decreases the movement of the pointer in relation to
how fast your finger moves across the touchpad.
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When connecting via the PS/2 port, a conflict may occur between Windows 2000 and
GlidePoint® driver versions 2.0-2.2. Shut down the system and reconnect the
touchpad using the serial port.
-
If you are using Explorer 6.x and/or Windows 2000 Service Pack 3 (SP3), earlier
GlidePoint® drivers may not operate correctly. This issue has been resolved in
the 2.6 GlidePoint® driver release.
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The Signature Capture software was written in 1997 specifically for use with the
Windows 95, 98 and NT. Due to limited popularity, the feature has been
discontinued and will not be updated for later operating systems.
-
The Signature Capture feature was included with Cirque's Input Center keyboard,
available in 1997. Cirque has a limited supply of the stylus available for
purchase. The tool's price is $10 plus shipping. Contact support to place your
order. Offer good only while supplies last.
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- WINDOWS keys are located on left and right of the WaveKeyboard, interface
with Windows 95. These keys are placed near the space bar below the right and
left SHIFT keys. Both WINDOWS keys carry the same function and can only be
combined with other keys (e.g., SHIFT, ALT and CTRL).
- APPLICATION key is located below the right SHIFT key will act as a
right-click to bring up a context menu. Using this key will not affect the
cursor's position. Other functions depend on your software; see your Windows
manual for further information.
- ARROW KEY is located in the top right corner next to the Scroll Lock light.
This button is disabled on PC; on a Macintosh version of an ergonomic keyboard
it is the soft-boot button.
- MOUSE KEY is located with the extra TAB and BACKSPACE keys, in the middle of
the keyboard. The MOUSE key is designed for the Windows 95/98 function, using
the numeric pad on the right to move the cursor. To set up the MOUSE key
program, refer to your keyboard user manual.
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-
Cirque no longer manufactures a keyboard/touchpad device. We apologize for any
inconvenience this may bring you. You may try to initiate an Internet search for
similar devices built by other manufacturers, such as Adesso.
-
- Connect the appropriate adapter for your PDA.
- Insert the adapter into the top slot of the PocketKeyboard™. We recommend
removing the adapter when PocketKeyboard is not in use.
- To connect, line up and slide the PDA securely onto the adapter.
- Fold out and fully extend the support stand on the underside of the device.
-
- Click on the Pocket Keys icon on the menu screen.
- Select the "Enable Keyboard" box.
-
- Select the APPLICATIONS icon.
- Select the POCKET KEYS icon.
- Change settings or activate keyboard
- ENABLE KEYBOARD activates/deactivates the PocketKeyboard.
- AUDIBLE FEEDBACK activates/deactivates input sounds.
- ON/OFF ALARM activates/deactivates the alarm sound.
- TOUCH SENSITIVITY provides touch settings customized to the user.
- AUTO-TIMEOUT adjusts how long PK stays enabled when not in use.
- KEY REPEAT RATE lets you adjust how quickly the keys will repeat.
- KEY REPEAT DELAY lets you adjust the delay based on touch duration.
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-
The PocketKeyboard™ is packaged with two coin size lithium batteries. The
replacement battery is CR2032 (two required). A window will pop up on your PDA's
screen indicating that the batteries are low. At this point, replace the
batteries by removing the battery cover on the underside of the PocketKeyboard™
and replacing the used batteries with new batteries. Battery life is about 30
hours based on an average use of an hour per day of active keyboard typing.
Battery life may vary according to usage.
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Conflicting hardware and software
Check that you do not have and
conflicting hardware connected and/or any conflicting software installed to your
PDA while installing your PocketKeyboard™. If you experience incompatibility
issues, uninstall these items and try again.
- Conflicting hardware devices:
-- Phone/modem cards on Handspring PDAs
- Known conflicting software applications.
-- Overclocking software which
changes Serial port speed.
Diagnostic steps
- Disconnect your PocketKeyboard™ hardware.
- Reset the PocketKeyboard™:
a. Insert your adapter.
b. Remove
battery cover.
c. Remove both batteries.
d. Insert batteries
upside down (press batteries down lightly).
e. Remove both
batteries.
f. Insert batteries normally.
g. Replace battery
cover.
- Reconnect the PocketKeyboard™.
- Enable PocketKeys®.
- If this is not successful:
a. Save data off of the PDA.
b.
Hard-reset the PDA (this will erase everything on your PDA.)
c. Download
and install the most current version of PocketKeys.prc.
- If this is not successful:
a. Replace batteries.
b.
Uninstall and then reinstall the PocketKeys® software.
c. Run steps 1-4
again.
-
New adapters are constantly being designed and developed for the PocketKeyboard™
to keep up with the PDA market. Contact support for a current list of supported
PDAs.
-
This issue may be caused by one of several problems:
- Low/dead batteries in the PocketKeyboard™.
- Conflicting hardware (some PDAs offer a secondary port for various items).
- Incomplete/bad connection between the PDA and the PocketKeyboard™.
- Bad install of PocketKeys® software.
To ensure that none of those problems arise for you, follow these steps:
- Disconnect and reset the PocketKeyboard™ (see 9d below).
- Remove any other serial devices connected to the PDA.
- Remove and then reinsert the adapter from the PocketKeyboard™.
- Connect the PocketKeyboard™ to the PDA.
- Enable PocketKeys®.
If these steps do not resolve the issue, the installation of PocketKeys®
may have become corrupt, or the batteries may be too low to run the device.
Uninstall and reinstall the PocketKeys® software. Replace Batteries in the
PocketKeyboard™ and repeat these steps if the error continues.
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-
This is an issue with the original version 1.0 of PocketKeys® software. For
updated version 1.1 of PocketKeys® software, see drivers.
-
- Disconnect the PocketKeyboard™ from the PDA.
- Connect the PocketKeyboard™ adapter to the PocketKeyboard™.
- Remove battery compartment cover.
- Remove both batteries from battery compartment.
- Turn batteries upside down and set both into compartment.
- Press batteries down lightly.
- Remove both batteries from battery compartment.
- Turn batteries right side up and set both into compartment.
- Replace battery compartment cover.
-
Please contact your place of purchase (store, catalog, web site) for product
fulfillment. These resellers should directly support the product and provide you
with materials, adapters and documentation for your PocketKeyboard™.
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When the original documentation was created for the PocketKeyboard™, three
adapters had been manufactured for the product. All three adapters were included
in the packaging at that time. Today, new adapters are constantly developed for
various PDAs, thus including all adapters is no longer sensible. Only the
adapter that is required according to the device's specifications is now
included with the PocketKeyboard™.
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If the PocketKeyboard™ software is not disabled properly (check box not cleared
from the ENABLE KEYBOARD option), then the serial port will not be available for
use until one of the following conditions is met:
- Uncheck the ENABLE KEYBOARD option from the PocketKeys® control panel.
- Wait for the duration of the auto-off timeout for PocketKeys®. If this
option is set to NEVER you must uncheck the ENABLE KEYBOARD option.
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-
If the PocketKeyboard™ is enabled, and the software is uninstalled with the
PocketKeys® software active, the serial port will not be released. You must
hard-reset your PDA to free the serial port. You may not have to erase all data,
but you must reset the PDA.
-
The PocketKeyboard™ must be manually enabled and disabled.
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Of Cirque's current product line, only the Cirque Easy Cat® USB (GP160U-xxxx) is
designed to be fully supported on the Macintosh platform. The Cirque Smart Cat
is not fully supported but does provide a larger touch area.
-
The GlidePoint® Desktop for Macintosh (GDA230) has been discontinued for many
years. It is only supported under Mac OS 7.0 - 8.0.
-
Cirque's USB products cannot be adapted to ADB, PS/2, or Serial port
connections. They are specifically designed to be USB only.
-
The Cirque Easy Cat® USB and Cirque Smart Cat® USB are currently the only products specifically recommend for Macintosh users—without GlidePoint® drivers installed. Some features of the Cirque Smart Cat® USB will not be available on the Macintosh platform, depending upon the version of Mac OS in use.
Although the Smart Cat® GP410U-xxxx and Smart Cat Pro® GP415U-xxxx models will function on a Macintosh as plug-and-play devices, Cirque has not developed any GlidePoint® software for USB products for Mac. They are not recommended for use on this platform and should be avoided by Mac users.
-
The Cirque Easy Cat® USB requires Mac OS 8.5 or later. The vertical scrolling feature requires Mac OS X or later to function without third party driver software.
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Cirque Corporation originally developed GlidePoint® technology. The name "GlidePoint®" refers to the underlying technology and brand of numerous quality touchpad products, but does not necessarily mean that Cirque manufactured them.
Many other manufacturers — including ALPS Electric, Fellowes and Adesso — integrate GlidePoint® technology into their own products. Those products are often incompatible with the driver software developed for Cirque's own line of desktop touchpads. If you own a product that is not manufactured by Cirque, please contact its vendor directly.